Welcome to Ralph Outfits (https://ralphoutfits.com/). These Terms and Conditions govern your use of our website and the purchase of our products. By accessing, browsing, or placing an order on this website, you agree to comply with and be bound by the following terms.
All content included on this site, such as text, graphics, logos, button icons, images, digital downloads, and data compilations, is the property of Ralph Outfits and is protected by international copyright laws.
We operate as an independent brand specializing in premium outerwear and custom leather jackets. Any similarity to other trademarks or brand names is purely coincidental.
By using this site, you represent that you are at least the age of majority in your state or province of residence. You are responsible for maintaining the confidentiality of your account login details and password. You agree not to use our products for any illegal or unauthorized purpose.
Pricing: All prices displayed on our website are in USD (United States Dollars). We reserve the right to modify prices, update product descriptions, or discontinue items at any time without prior notice.
Product Representations: We strive to display the colors, textures, and details of our leather jackets as accurately as possible. However, actual colors may slightly vary depending on your monitor settings.
We reserve the right to refuse or cancel any order placed with us. This may happen due to limited stock availability, inaccuracies in product/pricing information, or problems identified by our credit and fraud avoidance department.
You agree to provide current, complete, and accurate purchase and account information for all transactions. All payments are processed securely through SSL-encrypted third-party gateways.
By placing an order, you agree to our shipping terms which are perfectly aligned with our official Shipping Policy:
Handling Time: Orders take 1 to 3 Business Days (Monday to Friday) to process and pack.
Transit Time: Shipping takes 7 to 12 Business Days (Monday to Friday).
Total Delivery Window: Total estimated delivery time is 8 to 15 Business Days.
Fulfillment Hubs: To maintain top-tier craftsmanship, items may be dispatched from our international fulfillment setup located in Pakistan.
Order Cut-off Time: Our daily cut-off time is 5:00 PM (EST – New York Time).
Your purchases are protected under our streamlined Return & Refund Policy. By accepting these terms, you acknowledge that:
Return Window: You have 30 calendar days from the delivery date to request a return or exchange.
Cancellation: To receive a full refund, cancellation requests must be sent within 24 hours of order placement.
Return Shipping & Location: Customers are responsible for their own return shipping costs. Due to our international logistics, you may be required to return the item to our main hub in Pakistan. You must email us at info@ralphoutfits.com to receive the authorized return address before shipping any product.
Refund Processing: Approved refunds are credited back to your original payment method within 3 Business Days.
Ralph Outfits shall not be liable for any direct, indirect, incidental, punitive, or consequential damages resulting from the use of, or the inability to use, the materials on this site or the performance of the products purchased.
We reserve the right to update, change, or replace any part of these Terms and Conditions by posting updates to our website. It is your responsibility to check our website periodically for changes.
If you have any questions, concerns, or inquiries regarding our policies, please feel free to reach out to our dedicated support team:
